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Terms and Conditions

TERMS

Terms & Conditions & Customer Information

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I. General Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to all contracts that you conclude with us as a provider (Black Sheep Gastro Service SL) via the www.vino24.online website. Unless otherwise agreed, the inclusion of any own terms and conditions used by you is objected to.

(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity that acts in the exercise of its independent professional or commercial activity when concluding a legal transaction.

§ 2 Conclusion of the contract

(1) The object of the contract is the sale of goods.

(2) As soon as the respective product is listed on our website, we make you a binding offer to conclude a contract under the conditions specified in the article description. 

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". You can use the corresponding button in the navigation bar to call up the "shopping cart" and make changes there at any time.
After calling up the "Checkout" page and entering the personal data as well as the payment and shipping conditions, all order data will be displayed again on the order overview page.
If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as a payment method, you will either be led to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system.
If you are forwarded to the respective instant payment system, select or enter your data there. Finally, you will be redirected back to our online shop to the order overview page.
Before submitting the order, you have the opportunity to check all the information here again, to change it (also via the "back" function of the internet browser) or to cancel the purchase.
By submitting the order via the button "order with obligation to pay", you declare your acceptance of the offer in a legally binding manner, whereby the contract is concluded.

(4) Your requests for the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.g. by e-mail), which you can accept within 5 days.

(5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of the e-mails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Conclusion of the Contract for Courses

(1) The object of the contract is the implementation of courses.
As soon as you post the respective course offer on our website, we make you a binding offer to conclude a contract under the conditions specified in the respective course description.

(2) The contract is concluded via the online shopping cart system as follows:
The courses intended for booking are stored in the "shopping cart". You can use the corresponding button in the navigation bar to call up the "shopping cart" and make changes there at any time. After calling up the "Checkout" page and entering the personal data as well as the payment terms, all order data will be displayed again on the order overview page. 
If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as a payment method, you will either be led to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system.
If you are forwarded to the respective instant payment system, select or enter your data there. Finally, you will be redirected back to our online shop to the order overview page. Before submitting the order, you have the option of checking all the information here again, changing it (also using the "back" function of the internet browser) or cancelling the order. 
By submitting the order via the corresponding button, you declare your acceptance of the offer in a legally binding manner, whereby the contract is concluded.

(3) Your requests for the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.g. by e-mail), which you can accept within 5 days.

(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of the e-mails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 4 Provision of services for courses

(1) The courses are held in the form described in the respective offers on the agreed dates.

(2) Insofar as the implementation of the courses depends on the number of participants, the minimum number of participants results from the respective offer.
If the minimum number of participants is not reached, we will inform you in text form (e.g. by e-mail) at least 7 days before the start of the course that the booked course will not take place. In this case, any services already provided will be refunded immediately.

(3) In the event of cancellation of an individual event due to short-term absence of the course instructor due to illness or other important reason, the services already provided will be refunded immediately.
In the case of events that consist of several event dates, if an appointment is cancelled due to the course instructor's short-term absence due to illness or other important reasons, the cancelled date will be made up for on an alternative date.

(4) In connection with the use of course rooms and objects, you must comply with the local house rules. You must follow our instructions or the instructions of the course instructor.

§ 5 Substitute participants

You can nominate a substitute participant at any time before the course starts. You will not incur any costs for this rebooking.

§ 6 Right of Retention, Retention of Title

(1) You can only exercise a right of retention if it concerns claims arising from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 7 Warranty

(1) The statutory liability rights for defects exist.

(2) As a consumer, you are requested to check the item immediately upon delivery for completeness, obvious defects and transport damage and to inform us and the carrier of any complaints as soon as possible. If you do not comply with this, this will have no effect on your statutory warranty claims.

§ 8 Choice of Law, Place of Performance, Place of Jurisdiction

(1) German law shall apply. In the case of consumers, this choice of law only applies to the extent that it does not deprive the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence (principle of favourability).

(2) The place of performance for all services arising from the existing business relationships with us as well as the place of jurisdiction is our registered office, insofar as you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your place of residence or habitual residence is not known at the time the action is filed. The right to appeal to the court at another statutory place of jurisdiction remains unaffected by this.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

§ 9 Protection of minors

(1) When selling goods that are subject to the regulations of the Youth Protection Act, we only enter into contractual relationships with customers who have reached the legally prescribed minimum age.
Existing age restrictions are indicated in the respective article description.

(2) By submitting your order, you warrant that you have reached the legally required minimum age and that your information regarding your name and address is correct. You are obliged to ensure that only you or such persons authorised by you to accept the delivery who have reached the legally prescribed minimum age receive the goods.

(3) Insofar as we are obliged by law to carry out an age check, we instruct the logistics service provider commissioned with the delivery to hand over the delivery only to persons who have reached the legally prescribed minimum age and, in case of doubt, to have the identity card of the person receiving the goods shown to them for age verification.

(4) Insofar as we state in the respective article description that you must have reached the age of 18 for the purchase of the goods beyond the legally prescribed minimum age, the above paragraphs 1-3 shall apply with the proviso that you must be of legal age instead of the legally prescribed minimum age.


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II. Customer Information

1. Identity of the seller

 

Black Sheep Gastro Service SLU

Bulevard de Peguera 26

07160 Peguera, Balearic Islands, Spain

info@black-sheep-group.com

http://www.black-sheep-gastroservice.com

http://www.vino24.online

Phone: +34 871 25 30 82

NIF number: B56840127

UID (IVA) Number: ESB56840127
Registered in the Mercantile Registry of Palma de Mallorca. T.3038, F 189, S8, HPM 98835, I/A1

 

Office Address:

Black Sheep Gastro Service SLU

Galerías Jaime III, nº2, entresuelo 1, Despacho E

07012 Palma de Mallorca, Islas Baleares, España

 

Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed at https://ec.europa.eu/odr.

2. Information on the conclusion of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions 

(Part I).

3. Contract language, contract text storage

3.1. The language of the contract is German.

3.2. We do not store the complete text of the contract. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser's print function. After receipt of the order by us, the order data, the legally required information for distance contracts and the general terms and conditions will be sent to you again by e-mail.

3.3. In the case of quotation requests outside the online shopping cart system, you will receive all contract data in text form as part of a binding offer, e.g. by e-mail, which you can print out or save electronically.

4. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services can be found in the respective offer.

5. Prices and payment methods

5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.

5.2. The shipping costs incurred are not included in the purchase price. They can be accessed via a corresponding button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne by you in addition, unless free shipping has been promised.

5.3. If the delivery is made to countries outside the European Union, further costs for which we are not responsible may be incurred, such as customs duties, taxes or money transmission fees (transfer or exchange rate fees of the credit institutions), which must be borne by you. You must also bear the costs incurred in the transmission of money in cases where the delivery is made to an EU member state, but the payment was made outside the European Union.

5.4. The payment methods available to you are shown under a corresponding button on our website or in the respective offer.

5.5. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

5.6. Unless otherwise agreed, when booking courses, payment must be made no later than the course date on site before the start of the course, otherwise there is no entitlement to participation.

6. Terms of delivery

6.1. The terms of delivery, the delivery date and any existing delivery restrictions can be found under a corresponding button on our website or in the respective offer.

6.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment does not pass until the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or a person otherwise designated to carry out the shipment.

7. Statutory law on liability for defects

Liability for defects is based on the "Warranty" provision in our General Terms and Conditions (Part I).

These terms and conditions and customer information have been prepared by Händlerbund's lawyers specialising in IT law and are constantly checked for legal conformity. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. For more information, please visit: https://www.haendlerbund.de/agb-service.

last update: 23.04.2025

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